We're here when you need us
US-based engineers available for every Feather deployment. Whether you're getting started, debugging a config, or need a part shipped overnight, we pick up.
Getting Started
Unboxing, initial setup, safety checklist, and your first task demo.
SDK Documentation
Python and C++ API reference, motion planning, teleoperation, and DTC integration.
Warranty & Service
Coverage terms, replacement parts, on-site service scheduling, and SLA details.
Full setup documentation will be available here. In the meantime, every Feather ships with a printed quick-start card, and our team is available for hands-on onboarding.
We stand behind every unit
1 year, parts and labor
Covers all mechanical, electrical, and firmware defects under normal operating conditions. Includes one on-site service visit per year.
Fleet SLA available
For deployments of 5+ units, we offer custom SLA agreements with guaranteed response times, spare unit pools, and dedicated support engineers.
Next-day shipping, nationwide
All serviceable components are stocked in the US. Critical parts ship overnight. Most field repairs can be completed by your team with our remote guidance.
We'll travel anywhere
US-based engineers available for on-site visits within 48 hours for warranty issues. International travel arranged for fleet customers.